親愛的顧客,感謝您的購買!
如果您對我們的產品有不滿意的地方,我們可以提供以下的協助:
退貨
從您收到商品日算起七日內,您可以將所收到的商品退給我們並申請退款。此商品必須是未開封使用過並且跟您收到產品的時候一樣的狀態。產品包裝必須和您收到時一樣的包裝與狀態。
此外,請您必須要提供購買證明。
退款
一旦我們收到您的退貨,我們將會檢驗並通知您結果。
如果您所退的商品通過檢驗,我們將會將貨款依據您當初購買商品時的付款方式退給您。
若是以信用卡退款,依據您信用卡公司的政策您會花費幾天的時間才收到退款。
運費
退貨時所產生的運費將由您承擔。運費無法受理退還。
若您寄上退貨時運費由我方支付,則我們在處理您的退款時會先扣除我們支付的這筆退貨運費。
與我們聯絡
若您有任何關於這方面的問題,請與我們聯絡。
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Dear Customer,
Thanks for shopping at ATon tea.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund if you have the carrier charge us for the delivery of returned item.
Contact Us
If you have any questions on how to return your item to us, contact us.